Terms of service

Terms of Service

Last Updated: July 2026

Overview
By accessing or purchasing from pedivia.com you agree to comply with the terms outlined below. These terms apply to all visitors, users, and customers. If you do not agree please stop using our website.

Eligibility and Website Use
To use our website you must be at least 18 years old or have permission from a legal guardian. You agree to use the website only for lawful and personal purposes. Activities that may harm the website, other users, or our business are not permitted. We reserve the right to restrict access or take legal action if harmful or dishonest behavior is identified.

Products, Pricing, and Availability
We strive to present accurate product information but errors or updates may occur. We reserve the right to adjust pricing or promotions, modify product details or availability, limit or refuse orders, and discontinue products without notice. Product colors and appearance may vary slightly depending on screen display or manufacturer changes.

Orders and Payment
At checkout you confirm that all provided information is accurate. You authorize Pedivia to charge your selected payment method for the full purchase amount. Orders may be canceled if fraud or unusual activity is suspected, payment cannot be verified, or an item is unavailable. If an order is canceled by us a full refund will be issued.

Shipping and Processing
Orders are processed within 1–3 business days Monday through Friday. Standard delivery takes 5–10 business days after processing. Orders are shipped via USPS, UPS, or FedEx. For full details see our Shipping Policy.

Returns and Refunds
All return and refund requests must be submitted within 30 days of delivery. For full details see our Return and Refund Policy or contact us at info@pedivia.com.

Intellectual Property
All website content including images, logos, text, and layout is owned by Pedivia and protected under copyright and trademark laws. Reproduction or use of this content without written permission is prohibited.

Third Party Services
Our website may connect to third party applications or external links. We do not control these services and are not responsible for their content, policies, or practices.

Account Security
If you create an account you are responsible for keeping your login information secure and for all activity under your account.

Liability Limits
To the extent permitted by law Pedivia is not responsible for loss of profits, business interruptions, delays caused by third party carriers, damage from improper product use, or indirect or consequential damages. Products should be used as intended.

Unacceptable Use
You agree not to use our website for illegal or abusive purposes, attempt to interfere with website systems, reuse product media without authorization, or misrepresent Pedivia. Violations may result in account termination or legal action.

Policy Updates
We may revise these terms from time to time. Updates take effect once posted on this page. Continued use of the website indicates acceptance of the revised terms.

Applicable Law
These terms are governed by the laws of the State of Tennessee, United States.

Contact
Email info@pedivia.com. We respond within 24 hours on business days, Monday through Friday 9am to 5pm EST.